The Resume Professional

Overall Score = 9.7


Rating

Notes

Quality

Superb Quality

Customer Service

Very Professional and Fast

Reliability

Very Consistent

Client Results

Insiders In The Recruitment Industry

Ease Of Use

Order Process Could Be Better

Overview

We were highly impressed with this company. They are run by professionals and are not only great at operating the business but obviously is run by industry insiders as they know how to get results for their clients. We noticed an unusually high success rate for the clients. They specialize in making sure resumes are matched for all review types (human and computer) plus do a great job of formatting. We were also highly impressed the their upgraded "graphics" package. It really made the resume stand out! 

All in all, you can't go wrong with this company. Great customer service and consistent high-quality output.​

Contact Info:

Website: TheResumeProfessional.com

Email:        Support@TheResumeProfessional.com​

Quality

Each resume is written by a professional who clearly has the ability to write. We didn't find any grammatical or spelling errors in our copy which is common for low-priced services who outsource all their work. It positioned our job-hunter in a much better light than expected and actually surprised us at how well it was done. The resume itself is matched to the job description so it will definitely catch the attention of recruiters. 

We found the quality to reach the highest level of results we have found in companies we've tested. We were impressed with the quality and also the additional services provided so you can get everything you need at one place and for a highly reasonable priced. Especially when considering professionals are doing the work and not outsourced help.​

One thing we found very interesting with this company is they offer a full "Guaranteed" service. They will do everything to get you the interview. While it is significantly more expensive you also have no risk and if they don't get you the interview then you pay nothing for their service (and it includes a LOT).​

Customer Service

We only asked one question (everything was very straight forward in our process). We were taken to a service desk and given a ticket number. We received a response within an hour which is great! The communication we received was very straight forward and courteous. We were impressed at the overall professionalism and speed of their customer service.

Reliability

Usually when we find a company who has a high level of quality and great customer service the reliability is the issue. The reason is it is usually a one-man show and the person running it gets overwhelmed. When they get overwhelmed then reliability can become an issue.

We didn't find that to be the case with TheResumeProfessional.com. It appears the results from clients are very consistent and the high-level of resumes and services are consistent based on the feedback we've gotten from our visitors.​

Client Results

It is unusual for a company to get a lot of feedback based on the results of their clients. Usually (if they do a good job) clients will praise the appearance, but you will never know the results of their job hunt. TheResumeProfessional.com has lots of clients returning and telling of their success which is all the more impressive when you realize many of their clients are high level corporate clients who are competing for very competitive positions.

Ease of Use

This is really the only area we felt could be improved by the company. The ordering process wasn't quite as clear and linear as we would have hoped. We emailed the company with our confusion and they apologized and said they are working on a new ordering process which will be much smoother once it is implemented (we're not sure when this will occur).

Once we ordered we had no communication issues and everything went smooth.​

Samples

They have a large range of options to fit just about every career position or choice. We opted for the "intermediate" package along with the graphics add-on. Here is the snapshot of their package (NOTE: We blurred out the contact info for privacy reasons):

Editor's Notes:

We were highly impressed with this company. They are run by professionals and are not only great at operating the business but obviously is run by industry insiders as they know how to get results for their clients. We noticed an unusually high success rate for the clients. They specialize in making sure resumes are matched for all review types (human and computer) plus do a great job of formatting. We were also highly impressed the their upgraded "graphics" package. It really made the resume stand out!